Terms of service

AIROW is a business assistant on WhatsApp that works in the apps you connect to it. These terms cover your use of AIROW, its web app and its WhatsApp numbers, by you and the team members you add.

You’re responsible for your account and for the people you add to it, and for the permissions you give them. Keep your sign-in email secure. Tell us at hello@airow.in if you think someone else has access.

You own your business’s data. You give us permission to process it only to provide AIROW to you, as our Privacy policy describes.

AIROW acts in your apps on your instructions and within the permissions you set. You decide which actions run, which ask first and which never run, and you’re responsible for what you and your team approve. AI can make mistakes: check what matters, especially amounts and recipients, before you say YES.

Use AIROW for your business, lawfully. Don’t use it to send spam or unsolicited messages, to break WhatsApp’s or your connected apps’ rules, or to try to reach another business’s data. We may suspend an account that does.

The plan is billed monthly in rupees, through Razorpay. It has no monthly request limit; an hourly limit protects your account from runaway use. You can cancel from Settings; a cancelled plan runs until the end of the period you’ve paid for.

We improve AIROW continually, and may change or retire features. If a change materially reduces what your plan includes, we’ll tell you before it applies.

AIROW is provided as it is. To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim.

You can close your account at any time. We may end the service for an account that breaks these terms, after telling you why where we can.

These terms are governed by the laws of India. Questions: hello@airow.in.